Managed Service – Case Study

February 14th, 2016

Service Type:  IT Infrastructure Managed Service

Client Type:  Banking

Locations:  Regional – Asia Pacific

This high profile banking client required a strategic partner to provide a cohesive and holistic approach to the design and operational management of it’s physical IT infrastructure across the region.

Using our considerable knowledge of IT infrastructure, specifically within banking and other large corporate environments, we were able to develop an entire suite of design standards, project management templates, process work flows and other reference library documentation to ensure the provision of a clearly defined managed service.

In addition to the time and cost savings achieved through the streamlining of business processes, the client has benefited from considerable tangible cost savings through value engineering and through increased visibility of their infrastructure capacity.  Regular reporting on metrics such as port availability, containment capacity or rack space utilisation coupled with usage trend analysis allows the client to make informed decisions on when to make changes to their operational infrastructure.